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Sleepy in my Teepee Terms and Conditions

1. Bookings

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  • It is the responsibility of the hirer to provide all the necessary information required on the booking form at the time of booking and to ensure that this is true and correct. This includes but is not limited to, informing Sleepy in my Teepee of where the equipment will be installed including the floor level, and the proximity to parking. Should Sleepy in my Teepee be required to carry the equipment up or down steps, the hirer must inform Sleepy in my Teepee at the time of booking. This will enable Sleepy in my Teepee to plan the delivery and installation of the hired equipment.

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  • Where the hirer has withheld relevant information from Sleepy in my Teepee, which effects the delivery of the equipment, Sleepy in my Teepee reserves the right to refuse the delivery and installation. 

2. Hirer

  • It is the responsibility of the person(s) hiring the equipment  to ensure that all reasonable steps are taken to avoid injury or prevent damage of the hired equipment.

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  • It is the hirers responsibility to ensure that all of the equipment maintains its original condition for collection the next day. Any damage or lost items will be charged. The hirer has the right to look at equipment before we leave and let us know of any damages prior to our departure. The hirer will not be responsible for any damage caused during the installation by a member of staff of Sleepy in my Teepee.

3. Prices, Deposits & Payments

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  • All prices are subject to change, however prices quoted at the time of booking will be honoured

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  • A non-refundable deposit of £30 for indoor Teepees and £50 for Bell Tents is required at the time of booking to secure your event date. Deposits can be paid by bank transfer. We also require a fully refundable security deposit of £50 for indoor Teepees and £100 for Bell tents which will be refunded within 48 hours of the party end time providing there is no damage or loss to any of the equipment.

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  • The remaining balance based on the number of tents required and any extras, is to be paid in full 7 days prior to the event date so that we have cleared funds in our bank account prior to delivery of the goods. Payments not made within this time frame will result in the cancellation of your event with no exception.

4. Cancellations

 

  • Sleepy in my Teepee require 7 days notice prior to the date of the party for cancellations. No refunds will be given to cancellations made within 7 days of the party. The deposit to secure the date at the time of booking is non refundable. 

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  • If a hirer would like to change the date of a party a minimum of 7 days notice is required. 

5. Equipment

 

  • All hired equipment remains the property of Sleepy in my Teepee at all times. 

  • Any damages or stains to tents, bedding or any other hire equipment will result in the holding of the £50 security deposit for indoor teepees 0r £100 for Bell tents. Should this not cover the cost of cleaning, or replacement, additional charges will be invoiced to the hirer to cover these. 

  • Any damage to equipment caused by neglect, misuse, loss or failure to follow instructions provided, will deem the hirer liable for full repair or replacement costs in addition to any loss of business. The security deposit will be held in full or as part payment and any additional costs will be invoiced to the hirer.

  • All sizes quoted are approximate.

  • Sleepy in my Teepee reserves the right to substitute hired equipment with that of a similar value and type without notice in the event of previous loss or damage.

  • Equipment shall be used only for the intended hired purposes.  Climbing or hanging on to the tents is dangerous and MUST NOT be allowed.

  • It is the responsibility of the hirer to ensure duty of care and supervise children at all times with the hired equipment. 

  • Sleepy in my Teepee recommend our services for children of the age of 5 and over. It is the responsibility of the hirer to ensure that any children below the age of 5 are supervised at all times whilst using the equipment. Children under the age of 5 must not be left overnight in the hired equipment unsupervised. 

  • Smoking is strictly prohibited for fire hazard and to prevent cigarette smoke odour on the tents and equipment. If this is ignored and the equipment is returned having been in a smoke environment, the security deposit will not be refunded and will be used to clean or replace the equipment as  necessary.

  • All shoes, and sharp objects should be removed prior to use of the equipment.

  • Sleepy in my Teepee asks the hirer to refrain from allowing pets on or in any of the equipment. Should the equipment require extensive cleaning due to pet hair, part or all of the security deposit will be held to cover the cost of cleaning. 

  • To avoid stains that we cannot remove, Sleepy in my Teepee ask the following: 

    • Any nail varnish recently applied must be completely dry before entering the equipment. It is the responsibility of the hirer to ensure this. 

    • No food or drink is to be consumed on or near the equipment

    • If children are wearing any makeup, we ask that this is fully removed before snuggling up in bed.

    • No fabric pens are used in other around the equipment

    • No pens, paints, crayons or markers are used in around the equipment

    • No glow sticks are used in or around the equipment. 

6. Delivery, Installation, Site locations, Facilities and Conduct

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  • All equipment is delivered, assembled and styled by Sleepy in my Teepee and included in our prices within a 12 mile radius of Colchester, Essex. If the hirer lives outside of this 12 mile radius, a quotation cost for delivery will be provided.

  • Sleepy in my Teepee will ensure that all equipment is safe and working prior to installation at the event.

  • In the event of traffic, or any other uncontrollable circumstances preventing us from delivery of the equipment at the agreed set up time, Sleepy in my Teepee will be limited to a refund of any monies paid in relation to the contracted event or a pro rata reduction fee in the hire fee in the event of a delayed start. No further compensation will be paid.

  • It is the responsibility of the hirer to check that they have adequate room for the required tents and suitable access and parking for delivery and installation of the equipment. 

  • The equipment must be installed in the hirers house on the ground floor. Should the hirer wish to hold the party upstairs or in an external building, they should inform Sleepy in my Teepee at the time of booking, with all the relevant information including but not limited to the floor level and the proximity to available parking for Sleepy in my Teepee. The hirer must ensure that the party area is clean and safe ready for the installation of the equipment. If the area isn’t deemed clean this may result in part or all of the security deposit being held.

  • The hirer must ensure that the space is cleared prior to our arrival. Sleepy in my Teepee will not be responsible for moving the hirers furniture or belongings in order to make room for the equipment.

  • Sleepy in my Teepee reserves the right to refuse delivery and installation should the venue or site be deemed unsuitable. In this case the the full hire fee will be due and non returnable. The security deposit of £50 will be refunded to the hirer. 

  • Once the equipment has been installed the hirer agrees to not move or tamper with any of the equipment.

  • All equipment must remain inside the home at all times.

  • It will take between 60 - 120 minutes for Sleepy in my Teepee to install the hired equipment. We ask that during the installation, the area is kept free of distractions, so as to not delay the installation process. 

  • Sleepy in my Teepee reserves the right to remove equipment should they feel that the customers conduct or use of the equipment be dangerous to themselves, anyone using the equipment or the safety of the hired equipment. In all such cases, the equipment will be removed and no refunds will be given. 

  • At no time will any level of abuse be tolerated towards Sleepy in my Teepee staff.

  • Sleepy in my Teepee will return the next day, at the agreed time, to dismantle and remove the hired equipment.  A tour around the tents and items will be done prior to breakdown. 

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